Dr. Welby and Patient
Care
“Simon,” I called in to
the living room. “The taxi is here.”
“Tell him to wait; I’ll
be along in about half an hour.”
“How can I get him to
wait half an hour?”
“Give him five
dollars.” I did. The cabbie turned off the motor and relaxed with a
cigarette.
I shed my coat and
returned to the living room. Lapius was glued to the tube. There,
Robert Young was impersonating a doctor and Lief Erickson was impersonating
another doctor, and people were impersonating nurses, orderlies, receptionists
and patients. “For goodness sake, Simon, we’ll be late.” He waved
me to silence. “It will be over shortly.”
I went into his study
and buried myself in the latest New England Journal of Medicine. I became
lost in an interesting article when Lapius came lumbering in, “Harry,” he
called sharply, “stop dawdling, we’re late.” I suppressed some epithets
and struggled back into my coat.
Seated in the back of
the cab, crushed between Lapius and the side of the vehicle in a seat that was
built for three, I groused. “What’s the sense of going now? The
lecture will be over.”
“We’ll be in time for
the refreshments, Harry.”
“I guess you were a
great soap opera buff too. Always late for dinner. Couldn’t tear
away from ‘John’s Other Wife, or Melody Street!’”
“As a matter of fact, I
was. I always enjoyed these slice of life episodes. Show me a great
novel that deals with the subjects of soap operas. Oh, once in a while
there is a story about tuberculosis, but its tragedy is recessed into a plot.
But the soap operas are about real life. So is Marcus Welby. No,
Harry. I believe that the great tragedies, the nitty gritty things, are
life and death matters. What is more dreadful than a member of a family
developing a brain tumor? These catastrophes are so poignant that the
great writers haven’t the art to deal with them properly. Look what
happened to poor Erich Segal with ‘Love Story’. He became the laughing
stock of the intelligentsia as being camp, kitsch, maudlin and other unkind
descriptions. Yet the public loved it. Why? Because they
could identify with the tragedy.”
“But it’s so obvious and
unsubtle.”
“Of course. What
is subtle about a kid getting crushed by a truck. Yet look at the range
of emotion it must arouse in his family and friends. After all, that is
what the great novelists try to do, fictionalize some human trait that each of
us recognized before. But the soap operas do it with a
sledgehammer. They don’t probe or dig around the subconscious.
‘Here’ they say. ‘What’s worst than this death, or better than this
marriage? Each should evoke an entire spectrum of response in 15 minutes
of airtime.’ I think they are pure genius.” I looked at him to see
if he was kidding. He wasn’t.
“So how does Welby fit
into this?”
“It’s the same sort of
thing, it’s authentic. Here’s a mature inside view of real tragedies and
problems of life, except that there is hope. The hope that medical
science offers now is unbelievable, compared to even a score of years
ago. You don’t like Welby, I take it.”
“Oh I guess it’s all
right. But I find it funny when Kiley hangs an x-ray upside down or they
give a lethal dose of something and the patient sits up in bed smiling.”
“Even real doctors make mistakes on occasion,
Harry. But the fact is that Welby promotes something that may soon
disappear in American medicine, if third parties become paramount, if doctors
become employees instead of independent practitioners. That’s the
doctor-patient relationship. Foremost in the mind of Welby is his responsibility
to the patient. He doesn’t let himself be sidetracked by ancillary
considerations. While the patient is in his care he assumes guardianship,
and brooks no interference with that responsibility. I find it
touching. A great act of faith. A good example to patients
and doctors alike. I’ve seen him fight off administrators, nurses,
family, and even other doctors to accomplish what he believes is for the good
of his patient. I learn a lot, even medical things from the
program.” Meanwhile we had arrived at the Medical Society. I paid
the driver while Lapius ambled in. He returned in a huff. “There
are no more refreshments, Harry. Next time don’t dawdle so. We’ll
leave the moment Welby is over.”